Delivery Areas

  • We currently ship within the UK only using Royal Mail and Evri.

Order Processing

  • Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays).
  • Orders placed after 3 PM (GMT) will be processed the next working day.

Delivery Options & Costs

  • Standard Delivery (2-4 business days)
    • Royal Mail 48® / Evri Standard
    • Cost: £X.XX or Free for orders over £XX
  • Express Delivery (1-2 business days)
    • Royal Mail 24® / Evri Express
    • Cost: £X.XX
  • Tracked Delivery (1-3 business days)
    • Royal Mail / Evri Tracked
    • Cost: £X.XX
  • Next-Day Guaranteed (Next business day)
    • Royal Mail Special Delivery (if ordered before 3 PM)
    • Cost: £X.XX

Note: Delivery times are estimated and may vary due to unforeseen circumstances (e.g., weather, peak seasons).

Order Tracking

Missed Deliveries & Redelivery

  • Royal Mail: Will leave a “Something for You” card with collection/redelivery options.
  • Evri: Will attempt three deliveries before returning the parcel to us.

Lost, Delayed, or Damaged Parcels

  • Contact us if delayed beyond 10 business days.
  • Report any damaged items within 48 hours with photos for a replacement/refund.

Returns & Refunds

Customer Support